Exemplar Global RTP Certified Training
The Exemplar Global Recognized Training Provider (RTP) certification represents the highest standard of quality in auditor training. This badge signifies that our courses have been rigorously evaluated and meet the internationally recognized competency requirements established by Exemplar Global. When you enroll in an RTP Certified Training program, you can be confident that the curriculum, instructional design, and assessment methods align with global best practices for auditor development. This certification is your assurance that upon successful completion, your credentials will be recognized and respected by employers, certification bodies, and organizations worldwide.
Curriculum
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1
INTRODUCTION TO THE COURSE
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Introduction to the Course
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ISO 9001:2015 Lead Auditor Study Guide
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2
INTRODUCTION TO ISO AND ISO 9001:2015
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Introduction | ISO and ISO 9001
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Introduction to ISO
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Introduction to ISO 9001
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Connection Between ISO 9001 and Other Standards
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Benefits of Adopting ISO 9001
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Steps to Adopt ISO 9001
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ISO 9001 Certification
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Conclusion | Introduction to ISO and ISO 9001
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Quiz: Introduction to ISO and ISO 9001
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3
FUNDAMENTALS OF ISO 9001
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Introduction | Fundamentals of ISO 9001
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Annex SL
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High-Level Structure (HLS)
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Benefits of the High-Level Structure
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The Process Approach in ISO 9001
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Example: The Process Approach in ISO 9001
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Managing Processes for Effective Quality Management
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Improvement in ISO 9001
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Conclusion | Fundamentals of ISO 9001
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Quiz: Fundamentals of ISO 9001
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4
CLAUSES 0-3 - Background Requirements
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Clause 0 - Introduction to ISO 9001
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Clause 0.1 - General (ISO 9001)
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Verbal Forms in ISO 9001
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Clause 0.2 - Quality Management Principles
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Clause 0.3 - Process Approach
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Clause 0.3.2 - Plan-Do-Check-Act Cycle
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Example: Applying the PDCA Cycle in ISO 9001
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Clause 0.3.3 - Risk Based Approach
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Clause 0.4 - Relationship with Other Management Systems
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Clause 1 - Scope of ISO 9001
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Clause 2 - Normative References
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Clause 3 - Terms and Definitions
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Conclusion | Clauses 0-3: Background Requirements
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Quiz: Clauses 0-3: Background Requirements
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5
CLAUSE 4 - CONTEXT OF THE ORGANIZATION
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Overview | Clause 4 - Context of the Organization
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Clause 4.1 - Understanding the Organization and its Context
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Clause 4.2 - Understanding the Needs and Expectations
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Clause 4.3 - Determining the Scope of the Quality Management System
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Example: ISO 9001 Scope Statements
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Clause 4.4 - Quality Management System (QMS)
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Conclusion | Clause 4 - Context of the Organization
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Tips for Auditors | Clause 4
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Quiz: Clause 4 - Context of the Organization
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6
CLAUSE 5 - LEADERSHIP
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Overview | Clause 5 - Leadership
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Clause 5.1 - Leadership and Commitment
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Clause 5.1.1 - General (Leadership and Commitment)
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Clause 5.1.2 - Customer Focus
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Clause 5.2 - Quality Policy
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Example: ISO 9001 Quality Policy
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Clause 5.3 - Organizational Roles_ Responsibilities_ and Authorities
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Conclusion | Clause 5 - Leadership
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Tips for Auditors | Clause 5 - Leadership
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Quiz: Clause 5 - Leadership
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7
CLAUSE 6 - PLANNING
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Overview | Clause 6 - Planning
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Clause 6.1 - Actions to Address Risks and Opportunities
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Risks vs. Opportunities in ISO 9001
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Clause 6.2.1 - Quality Objectives
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Clause 6.2.2 - Planning to Achieve Quality Objectives
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Example: ISO 9001 Quality Objectives
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Clause 6.3 - Planning of Changes
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Conclusion | Clause 6 - Planning
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Tips for Auditors | Clause 6 - Planning
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Quiz: Clause 6 - Planning
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8
CLAUSE 7 - SUPPORT
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Overview | Clause 7 - Support
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Overview | Clause 7.1 - Resources
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Clause 7.1.1 - General (Resources)
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Clause 7.1.2 - People
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Clause 7.1.3 - Infrastructure
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Clause 7.1.4 - Environment for the Operation of Processes
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Clause 7.1.5 - Monitoring and Measurement Resources
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Clause 7.1.5.1 - General (Monitoring and Measurement Resources)
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Clause 7.1.5.2 - Measurement Traceability
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Clause 7.1.6 - Organizational Knowledge
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Clause 7.2 - Competence
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Clause 7.3 - Awareness
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Clause 7.4 - Communication
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Overview | Clause 7.5 - Documented Information
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Clause 7.5.1 - General (Documented Information)
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Clause 7.5.2 - Creating and Updating
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Clause 7.5.3 - Control of Documented Information
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Conclusion | Clause 7 - Support
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Tips for Auditors | Clause 7
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Quiz: Clause 7 - Support
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9
CLAUSE 8 - OPERATION
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Overview | Clause 8 - Operation
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Clause 8.1 - Operational Planning and Control
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Overview | Clause 8.2 - Requirements for Products and Services
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Clause 8.2.1 - Customer Communication
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Clause 8.2.2 - Determining Requirements for Products and Services
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Clause 8.2.3 - Review of Requirements for Products and Services
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Clause 8.2.4 - Changes to Requirements for Products and Services
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Overview | Clause 8.3 - Design and Development
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Clause 8.3.1 - General (Design and Development)
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Clause 8.3.2 - Design and Development Planning
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Clause 8.3.3 - Design and Development Inputs
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Clause 8.3.4 - Design and Development Controls
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Clause 8.3.5 - Design and Development Outputs
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Clause 8.3.6 - Design and Development Changes
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Overview | Clause 8.4 - Control of Externally Provided Products and Services
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Clause 8.4.1 - General (Control of Externally Provided Products and Services
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Clause 8.4.2 - Type and Extent of Control
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Clause 8.4.3 - Information for External Providers
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Overview | Clause 8.5 - Production and Service Provision
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Clause 8.5.1 - Control of Production and Service Provision
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Clause 8.5.2 - Identification and Traceability
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Clause 8.5.3 - Property Belonging to Customers or External Providers
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Clause 8.5.4 - Preservation
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Clause 8.5.5 - Post-Delivery Activities
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Clause 8.5.6 - Control of Changes
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Clause 8.6 - Release of Products and Services
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Clause 8.7 - Control of Nonconforming Outputs
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Conclusion | Clause 8 - Operation
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Tips for Auditors | Clause 8
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Quiz: Clause 8 - Operation
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10
CLAUSE 9 - PERFORMANCE EVALUATION
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Overview | Clause 9 - Performance Evaluation
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Overview | Clause 9.1 - Monitoring, Measurement, and Evaluation
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Clause 9.1.1 - General (Monitoring, Measurement, and Evaluation)
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Clause 9.1.2 - Customer_Satisfaction
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Clause 9.1.3 - Analysis and Evaluation
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Overview | Clause 9.2 - Internal Audit
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Clause 9.2.1 - Internal Audit
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Clause 9.2.2 - Internal Audit
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Clause 9.3 - Management Review
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Clause 9.3.2 - Management Review Inputs
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Clause 9.3.3 - Management Review Outputs
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Conclusion | Clause 9 - Performance Evaluation
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Tips for Auditors | Clause 9
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Quiz: Clause 9 - Performance Evaluation
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11
CLAUSE 10 - IMPROVEMENT
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Overview | Clause 10 - Improvement
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Clause 10.1 - General (Improvement)
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Understanding Nonconformity and Corrective Action
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Clause 10.2 - Nonconformity and Corrective Action
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Example: Nonconformity Report (NCR)
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Clause 10.3 - Continual Improvement
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Conclusion | Clause 10 - Improvement
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Clause 10 | Tips for Auditors
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Quiz: Clause 10 - Improvement
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12
DOCUMENTATION
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Overview | Documentation in ISO 9001
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What is Documentation in ISO 9001?
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Purpose of Documentation in ISO 9001
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Understanding Documentation Formats in ISO 9001
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Lifecycle of Documentation in ISO 9001
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Mandatory Documents in ISO 9001
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Value-Adding Documents in ISO 9001
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Mandatory Records in ISO 9001
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Key Aspects of Records
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Dual Role of Documentation - Documents -> Records
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Key Takeaways | Documentation
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Quiz: Documentation
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13
INTRODUCTION TO AUDITING
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Overview | Introduction to Auditing
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ISO 19011 - Guidelines for Auditing Management Systems
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Terms & Definitions - Types of Audits
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Terms & Definitions - Audit Outcomes
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Terms & Definitions - Audit Personnel
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Benefits of Audits
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Audit Methods
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Principles of Auditing
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Remote Auditing
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Stages of an Audit
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Key Takeaways | Introduction to Auditing
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Quiz: Introduction to Auditing
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14
PLANNING AND PREPARING FOR THE AUDIT
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Overview | Audit Preparation and Planning
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Audit Objectives, Scope, and Criteria
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Initial Contact with Auditee
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Assessing Feasibility of an Audit
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Documentation Review
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Risk-Based Approach to Auditing
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Details for the Audit Plan
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Considerations for Audit Planning
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Audit Work Documents
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Key Takeaways | Planning and Preparing for the Audit
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Quiz: Planning and Preparing for the Audit
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15
CONDUCTING THE AUDIT
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Conducting the Opening Meeting
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Communication During the Audit
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Overview of the Information Collection Process
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Interviewing
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Sampling
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Audit Findings
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Types of Audit Findings
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Audit Conclusions
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Conducting the Closing Meeting
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Key Takeaways | Conducting the Audit
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Quiz: Conducting the Audit
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16
COMPLETING THE AUDIT
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Audit Report
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Writing Audit Findings
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Example: Writing ISO 9001 Audit Findings
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Distributing the Audit Report
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Audit Completion
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Audit Follow-Up
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Key Takeaways | Completing the Audit
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Quiz: Completing the Audit
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17
MANAGING AN AUDIT PROGRAMME
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Overview | Managing an Audit Programme
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Establishing Audit Programme Objectives
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Determining Audit Programme Risks and Opportunities
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Audit Programme Manager(s)
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Competence of the Audit Programme Manager
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Establishing the Extent of the Audit Programme
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Audit Programme Resources
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Selecting Audit Team Members
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Managing Audit Programme Results
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Managing Audit Programme Documents and Records
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Monitoring the Audit Programme
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Reviewing and Improving the Audit Programme
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Key Takeaways | Managing an Audit Programme
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Quiz: Managing the Audit Programme
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18
LEADING AUDITS
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Lead Auditor Competence
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Achieving Auditor Competence
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Auditor Behavior
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Knowledge and Skills of Management System Auditors
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Auditor Evaluation Process
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Assigning Audit Responsibilities
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Managing Conflict as a Lead Auditor
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Coordinating Audit Findings
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Maintaining and Improving Auditor Competence
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Key Takeaways | Leading Audits
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Quiz: Leading Audits
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19
FINAL EXAM
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Final Exam Instructions
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Final Exam
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What you'll Receive
Internationally Recognized Training
ISO 9001 Lead Auditor Certificate
Exemplar Global RTP Certified
Training meets international competency standards recognized by employers and certification bodies worldwide
Digital Credential via Accredible
Shareable digital certificate and badge to display on LinkedIn and professional profiles
About the Course
Course Overview This Exemplar Global–recognized ISO 9001:2015 Lead Auditor training program provides participants with the knowledge, skills, and practical competencies needed to conduct first-, second-, and third-party audits of quality management systems in accordance with ISO 19011 and ISO/IEC 17021-1. Designed for both emerging and experienced professionals, the course blends structured instruction with real-world audit application. Learners will explore ISO 9001 requirements, audit methodology, sampling techniques, process auditing strategies, and audit team leadership. Throughout the self-paced online modules, participants complete scenario-based exercises, case studies, and checkpoint quizzes to reinforce comprehension and build auditor competence. Who Should Attend? This self-paced certification program is ideal for: * Individuals seeking to become certified ISO 9001 Lead Auditors * Quality Managers and QA/QC professionals * Consultants supporting quality management system implementation * Operations and Compliance Managers responsible for ISO oversight * Technical experts preparing for supplier or certification audits * Professionals pursuing integrated auditor pathways (9001, 14001, 45001) Course Structure (Self-Paced) | Total Duration: 32 Hours Delivered entirely online and self-paced, this course is divided into four core modules plus a final examination. Participants can complete each module at their convenience while meeting assessment requirements. Learning Objectives By the end of this 32-hour self-paced training, participants will be able to: * Understand the structure, purpose, and principles of ISO 9001 * Interpret ISO 9001:2015 requirements from an auditor’s perspective * Apply auditing principles and process-based audit techniques * Plan, conduct, and report on ISO 9001 audits in accordance with ISO 19011 * Evaluate an organization’s quality processes, controls, and performance * Lead audit teams effectively and manage audit findings * Assess conformity, identify nonconformities, and verify corrective actions * Understand certification body requirements under ISO/IEC 17021-1 Certification The course is developed and delivered to meet Exemplar Global training and competency requirements. Upon completing all modules and passing the final examination, participants will receive an internationally recognized ISO 9001:2015 Lead Auditor Certificate | Issued by Peak Certification Center (RMR). This certification verifies competence to perform internal, supplier, and third-party audits of quality management systems.