TERMS OF USE
Last Updated: January 22, 2026
1. Acceptance of Terms
Welcome to the Peak Certification Center, operated by Ross Mitchko Registrar, LLC ("RMR," "we," "us," or "our"). By accessing or using our website, enrolling in our courses, or using any of our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
2. Description of Services
The Peak Certification Center provides online training courses for ISO lead auditor certification, including but not limited to:
- ISO 9001:2015 Lead Auditor Certification Course
- ISO 14001:2015 Lead Auditor Certification Course
- ISO 45001:2018 Lead Auditor Certification Course
Our courses are Exemplar Global-certified and designed to prepare students for careers in auditing and compliance.
3. Account Registration
To access our courses, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account
Accept responsibility for all activities that occur under your account
4. Course Enrollment and Access
Upon successful payment, you will receive access to your enrolled course(s). Course access includes:
- Self-paced video lessons and training materials
- Quizzes and assessments
- Access to course resources and downloads
- Eligibility for certification upon successful completion
Course access is granted for the period specified at the time of purchase. Access may be extended or renewed at our discretion.
5. Payment and Refund Policy
Payment:
- All course fees must be paid in full before access is granted
- We accept payment via PayPal and other methods as indicated at checkout
Prices are subject to change without notice
Refund Policy:
- Refund requests must be submitted within 7 days of purchase
- Refunds will not be granted if more than 25% of the course content has been accessed
- To request a refund, contact us at [email protected]
Approved refunds will be processed within 10 business days
6. Certification and Credentials
Upon successful completion of a course and passing the required examination:
- You will receive a digital certificate issued through Accredible
- Certificates verify your completion of the training program
- Certificates do not guarantee employment or professional certification by third-party bodies
You are responsible for meeting any additional requirements set by Exemplar Global or other certifying bodies
7. Intellectual Property
All content provided through our courses, including but not limited to videos, text, graphics, logos, images, and software, is the property of Ross Mitchko Registrar, LLC or its content suppliers and is protected by copyright and intellectual property laws.
You may not:
- Copy, reproduce, or distribute course materials
- Share your account credentials with others
- Record, download, or capture video content
- Use course materials for commercial purposes without written permission
- Modify, adapt, or create derivative works from our content
8. Code of Conduct
As a student, you agree to:
- Complete all coursework honestly and with integrity
- Not engage in cheating, plagiarism, or academic dishonesty
- Treat instructors, staff, and fellow students with respect
- Not share exam questions or answers with others
- Use the platform only for its intended educational purposes
Violation of this code of conduct may result in termination of your account and forfeiture of course fees.
9. Examination and Assessment
- Examinations are proctored online and must be completed according to provided instructions
- You must verify your identity before taking proctored exams
- Any form of cheating or misconduct during examinations will result in automatic failure
- Exam retake policies and fees will be communicated at the time of enrollment
10. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- Our services will be uninterrupted or error-free
- Defects will be corrected
- Our website or servers are free of viruses or harmful components
11. Limitation of Liability
To the fullest extent permitted by law, Ross Mitchko Registrar, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data
- Loss of business opportunities
- Personal injury or property damage
Our total liability for any claim arising from your use of our services shall not exceed the amount you paid for the course(s) in question.
12. Indemnification
You agree to indemnify, defend, and hold harmless Ross Mitchko Registrar, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:
- Your use of our services
- Your violation of these Terms of Use
- Your violation of any rights of another party
13. Termination
We reserve the right to terminate or suspend your account and access to our services at any time, without prior notice, for conduct that we believe:
- Violates these Terms of Use
- Is harmful to other users or our business interests
- Constitutes fraud or illegal activity
14. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located in Franklin County, Ohio.
15. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.
16. Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Contact Information
If you have any questions about these Terms of Use, please contact us:
Ross Mitchko Registrar, LLC
6605 Longshore Street Suite 240 #317
Dublin, OH 43017-2774
Email: [email protected]
Phone: (614) 984-4714